Shipping policy

Last updated: December 29, 2025

This Shipping Policy applies to all purchases made on quovix.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders for our premium oven mitts are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We fulfill orders domestically within the United States to ensure efficient and reliable delivery of your kitchen essentials.

  • Shipping Origin: All orders are shipped from our warehouse facilities located in the United States.
  • Estimated Shipping Time: Once dispatched, the estimated shipping time is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

Shipping Cost

We offer Free Shipping on all orders within the United States. No handling or delivery fees apply.

Tax Information

  • Sales Tax: Since we ship domestically within the United States, no international customs duties apply. However, applicable Sales Tax may be calculated at checkout based on your shipping destination and local state laws (including North Carolina state requirements).

Shipping Locations

We currently ship to the United States. If your destination (such as Hawaii, Alaska, or US Territories) is not listed at checkout, please contact us for further assistance as shipping rates and times may vary.

Tracking Your Order

Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email or directly on our website.

Delays

Delivery times are estimates and may vary due to external factors such as weather disruptions, peak holiday seasons, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: ROBERT KAUFMAN
  • Email: support@quovix.shop
  • Address: 1137 RESTORATION DR, DURHAM, NC 27703, United States
  • Phone: +1 774-361-9668